Our products/services are not intended for children and we do not knowingly collect data relating to children. Where this is necessary to supply bespoke products for children you will be provided with additional privacy information.
It’s Interventional Limited (Company Number: 02144870), including its subsidiary companies whose registered office is Albreda House, Lydgate Lane, Sheffield, S10 5FH, is the controller and responsible for your personal data (collectively referred to as It’s Interventional, “we”, “us” or “our” in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights please contact us by email firstname.lastname@example.org
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
We do not collect any Special Categories of Personal Data about you. Where you provide us with Sensitive Categories of Personal Data or contact data concerning patients (i.e. to order bespoke products or arrange support in the community) we expect you to have obtained consent from the patient or notified the patient appropriately to share this information with us.
We use different methods to collect data from and about you including through:
The provision of your personal data is required to fulfil our obligation to supply goods and services and provide you, as user of our medical devices with important service information about the devices provided such as recall notices and user information.
Third parties or publicly available sources. We may receive and gather personal data about you from various third parties and public sources.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time: just contact us by email email@example.com
In the past we will have occasionally contacted you to provide you with technical updates, marketing material about our medical devices and other It’s Interventional communications that may be of interest to you as a customer or contact of the business. We will continue to do so on the grounds of legitimate interest and believe that in doing so it would be in line with your reasonable expectations and that these communications do not have an unwarranted impact on you.
We will get your express opt-in consent before we share your personal data with any other third-party company for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you; just contact us by email firstname.lastname@example.org at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us because of a product/service purchase, product/service experience or other transactions.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please just contact us by email email@example.com
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We may have to share your personal data with third party service providers set out below for the purposes outlined in this privacy notice. The types of third party providers whom we share your information with includes:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will not retain your personal data for any longer than we think is necessary.
Personal data that we collect will be retained for as long as needed to fulfil the purposes outlined in the ‘How we use your personal data’ section above, in line with our legitimate interest or for a period specifically required by applicable regulations or laws, such as retaining the information for regulatory reporting, tax and accounting purposes. For example, we keep basic information about our customers (including some Contact, Financial and Transaction Data) for six complete years after they cease being customers or suppliers for tax purposes.
If you ask us to remove your data from our marketing list, we may keep your personal details on an “opted out” list to ensure that we do not market to you again.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you wish to exercise any of the rights set out above, please just contact us by email firstname.lastname@example.org
You have the right to:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us by email email@example.com in the first instance.